For mortgage professionals only. Not intended for distribution to consumers.

UW turn time: 18 hrsupdated August 27, 2026, 8:00 AM CTLock desk: 8:00 AM – 6:00 PM CT
Piper

Piper moves the file with you

Piper is UFF's AI Pipeline Assistant, built into PRO Portal. She reads the loan you are in and the stage it is in, then tells you the next step you own versus what UFF is handling.

Watching the pipeline

  • Critical

    LE send-by has passed

    No initial LE delivery recorded. Send or confirm it, then update the disclosure dates.

  • Watch

    Lock may not cover close

    She compares lock expiration to the estimated closing date before you lose the rate.

  • Stalled

    Appraisal has not moved

    The file is waiting. It shows up as an action card, not a status hunt in the pipeline.

Try asking

  • Which locks are at risk?
  • What's stalled and why?
  • What clears the last conditions fastest?
Piper in the PRO Portal nav: ask her, or tell her what to do
Piper in the PRO Portal nav
  1. 01 · Origination

    Price the scenario

    Run Quick Pricer or price inside the loan. Lock from the run when the number works.

    Piper: Ranks every eligible product and puts Piper's Pick on top: rate, price, P&I, and why it wins. Ask what-ifs such as a higher FICO or pricing it as a refinance.

  2. 02 · Submit

    Send a complete file

    Finish the loan file, upload borrower documents, and submit to UFF.

    Piper: Flags missing data and the Loan Estimate send-by date before TRID is late. Tells you the next step you own versus what UFF Setup reviews after intake.

  3. 03 · In process

    Keep the file moving

    Work the pipeline. Respond to UFF when Setup or underwriting needs a borrower item.

    Piper: Watches lock expiration, lock coverage versus closing, stalled appraisals, Notice of Incompleteness, and counteroffer windows. Critical items surface as action cards, not a status hunt.

  4. 04 · Underwriting

    Clear what is still open

    Upload condition docs and chase the items only you can get from the borrower.

    Piper: Tracks open conditions against the closing date. Ask what clears the last conditions fastest, or tell her to draft the borrower update.

  5. 05 · CTC to funded

    Protect the close

    Confirm CD timing, lock coverage, and any last borrower signatures.

    Piper: Calls out closing risk while conditions are still open, and whether the lock still covers the estimated close. The next step is always yours or UFF's, never a generic checklist.

Use Piper on your next file

Create a broker account and Piper is on the pipeline, the pricer, and the loan.